YEZHOV, I. I.; KADANKOV, V. F. Main Probability Characteristics of the Queuing System $G^k|G|1$. Ukrains’kyi Matematychnyi Zhurnal, [S. l.], v. 53, n. 10, p. 1343–1357, 2001. Disponível em: https://umj.imath.kiev.ua/index.php/umj/article/view/4354. Acesso em: 6 dec. 2025.